Our Group employs over 9,800 people, providing financial services to more than 2.2 million customers through a network of 900 branches located in India, Indonesia and the Philippines.

Our Company and Values

We attract funds globally and provide working capital loans and other basic financial services to our customers in South and Southeast Asia. We focus on MSEs who are typically not served by traditional financial institutions, due to their limited credit history or lack of collateral. To provide high quality financial services to the ‘excluded’ segment, at low risk, with high levels of efficiency, we have developed a lending model based on the microfinance methodology tailored to each of our country operations.

Our corporate headquarters is based in the Netherlands and business operations support office is based in Thailand. Both offices govern, monitor and support our operations in India, Indonesia and the Philippines across the business value-chain. Additionally, we are testing various business models in Vietnam with a view of setting up greenfield operations to service its MSE market in the near future.

We have experienced strong growth since our establishment in 2008.

Facts and Figures (consolidated, IFRS, as of 31 December 2017):

  • € 690 million Total Assets
  • € 598 million Outstanding Loan Portfolio
  • 2.2 million Customers
  • 900 Branches
  • 9,800+ Employees

Our Values

Our shared core values, which are championed by all our people, ensure we conduct our business the right way.

  • Integrity – We act fairly, ethically and openly in all we do.
  • Mutual Respect – We respect and value those we work with, and the contribution that they make.
  • Transparency – We are driven to act and communicate transparently to provide a trusted service.
  • Passion – We are passionate about leaving things better than we found them.
  • Customer-centric – We put our customers at the centre of what we do.
  • Simplicity – We use our energy, skills and resources to deliver simple but relevant products and services.