As a company we are sensitive about the well-being of our clients, employees and the local communities where we operate. Our aim is to provide financial services in a way that will add value for all stakeholders in a balanced way. To accomplish this, we strive for the highest level of transparency, integrity, fairness and professionalism in everything we do.
Responsibility as part of our core business
Throughout the Group we adopt internationally recognised client protection principles. These principles guide all employees in conducting our core business of providing responsible financial services to our clients. Integrating this set of principles in our daily operations supports us in building constructive long-term customer relationships while adding value to our clients and other stakeholders. These principles include:
Socially responsible initiatives
In addition to adding value by offering access to financial services; we also provide additional benefits to our clients and their families through specific socially responsible initiatives that are undertaken directly by our Group companies. The overall aim is to help clients of the Group to improve their standard of living.
Currently these social initiatives are most advanced in India where we have been active since the establishment of our Group. In the medium-term we aim to add non-financial services to the product range of our operations in all the countries where we are active. Below we illustrate how our Group companies Grameen Koota and Equitas Holdings in India support their communities.
Our Group company Grameen Koota supports its clients to improve their standard of living by supporting initiatives that encompass:
Grameen Koota has decided to contribute a five percentage of its profits to an independent Trust to manage in an effective manner its socially-responsible activities. In the last three years, the contributions of the Company have led to the great results outlined below:
|Social Initiatives||FY 14-15||Cumulative|
|Sanitation units supported||109,009||184,904|
|Water connections supported||56,252||98,769|
|Energy efficient cook stoves supported||86||9,677|
|Family members currently enrolled under health insurance||110,600||N/A|
|Members and spouse currently covered by life insurance||1,495,075||N/A|
|Topics covered under awareness raising program Jag ruthi||48||185|
|Members currently trained under awareness raising program Jag ruthi||881,932||N/A|
|National pension scheme enrollments||20,073||51, 947|
Equitas Holdings has always stood committed to the economic and social development of the communities where they operate. Over the years they have taken a number of initiatives in this regard, spread over the fields of education, medical relief, skill training etc. During the last seven years, Equitas has played a significant role in this area, as the data set out below, clearly shows.
Similarly to Grameen Koota, Equitas took the decision to contribute a certain percentage of its profits to an independent Trust managing the company’s socially-responsible initiatives.
In the seven years since its own launch, the Company has started and now manages five schools through its Trust, for children belonging to low-income households. In addition, the Company manages what is arguably the largest medical services programme by any Corporate in India, organizing various health camps offering free eye check-ups, free dental check-ups, as we all general health and hygiene camps. The Company also offers Health Helpline services to provide cost-effective, timely and good treatment to clients and their families.
The table below summarizes the exceptional number of individuals who have benefited from these initiatives.
|Social Initiatives||Beneficiaries FY 14-15||Beneficiaries Cumulative|
|Job Placements for unemployed youth||15,869||33,309|